Privacy Policy

Effective Date: September 15, 2026

This Privacy Policy describes how Woojoo Studio, operated by Woojoo Goods (“we,” “us,” or “our”), collects, uses, and shares personal information when you visit, use, or make a purchase from https://woojoo-studio.com (the “Site”).

1. Information We Collect

We may collect the following categories of information:

• Device and Usage Information: Information automatically collected when you use the Site, such as your IP address, browser type, device type, pages viewed, and interactions with the Site. We may collect this information through cookies and analytics technologies such as Google Analytics.
• Order Information: Information you provide when placing an order, including your name, billing address, shipping address, email address, phone number, and order details.
• Payment Information: Payments are processed securely by third-party payment processors such as Stripe. Woojoo Studio does not directly store your full credit or debit card information.
• Customization Information: Information you provide to personalize our products, such as names, text, design selections, or other customization details.

2. How We Use Your Information

We may use your information to:

• Process payments and fulfill orders;
• Prepare and personalize products;
• Arrange shipping and delivery;
• Communicate with you regarding your order;
• Provide customer support;
• Maintain and secure our Site;
• Understand how visitors use our Site and improve our products and services;
• Send promotional communications where you have chosen to receive them; and
• Comply with applicable legal obligations.

3. Cookies and Analytics

We may use cookies and similar technologies to operate the Site and understand how visitors interact with it.

We may use Google Analytics to collect information such as pages viewed, device information, approximate location derived from IP address, and interactions with the Site.

Where required, non-essential analytics or advertising technologies will be used in accordance with applicable consent requirements. You may also be provided with options to manage your cookie preferences.

4. Sharing Personal Information

We may share information with service providers that help us operate our business, including:

• Stripe, for payment processing;
• Our shipping and fulfillment provider, Shippo, used to calculate rates, purchase shipping labels, and fulfill orders;
• Website hosting and infrastructure providers;
• Analytics providers such as Google Analytics; and
• Other service providers necessary to operate and secure the Site.

We do not sell your personal information.

5. Data Security

We use reasonable administrative and technical safeguards designed to protect personal information, including encrypted connections and restricted access to business systems and customer information.

However, no method of Internet transmission or electronic storage is completely secure.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill orders, maintain business and tax records, resolve disputes, comply with legal obligations, and operate our business.

7. Children's Privacy

Our Site is intended for adults purchasing products for themselves or others and is not intended for children under 13 to submit personal information directly to us.

Some products may be personalized using a child's name or other information provided by a parent, guardian, or other adult purchaser. We do not knowingly collect personal information directly from children under 13 through the Site.

8. Your Privacy Rights

Depending on where you reside and the laws applicable to Woojoo Studio, you may have certain rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain personal information.

Texas residents may have rights under applicable Texas privacy laws. Certain small businesses may be exempt from some requirements of the Texas Data Privacy and Security Act.

To submit a privacy request, please contact us using the information below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, technologies, or legal requirements. The updated version will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Woojoo Studio Email: contact.woojoostudio@gmail.com
Website: https://woojoo-studio.com